Online payments via ACH, credit or debit card are accepted through the online portal. If you are not currently registered for portal access, please contact the office at 201-464-0883 or email the accounting department at accounting@cepmnj.com.
If you prefer to pay by paper check or your bank’s online BillPay, checks should be mailed in C/O City Edge Property Management, PO Box 859, Fort Lee, NJ 07024. All checks must be made payable to your community name and NOT City Edge Property Management.
If you did not receive a portal invite from the management office, please contact the office at 201-464-0883 or email the accounting department at accounting@cepmnj.com. Please always check your spam or junk folders. When registering for the online portal, the email address on file and the exact spelling of your first and last name must match the information in our software database for security purposes.
Currently, our software provider does not charge for re-occurring or one time ACH payments under $25,000.00. Credit card transactions are subject to a 2.95% processing fee and debit card transactions are subject to flat fees of between $3.95 to $9.95 depending on the amount.
For a police, fire or medical emergency, please always call 911. For a maintenance emergency, please call the main office at 201-464-0883. When the office is closed, you will be automatically connected to the emergency answering service and your call will be dispatched to the appropriate party.
You can submit maintenance requests online through your registered portal or by contacting your community’s property manager via email or phone.
Please contact the accounting department by emailing accounting@cepmnj.com.
Please send a copy of the letter from your mortgage company to our office via email at info@cepmnj.com or via the portal so the request can be processed. Typical turnaround time is 48-72 hours.
These documents can be viewed and accessible on the online portal.